Quality Policy

I. GENERAL STATEMENT

The primary objective of PM Experts Inc. is to deliver the highest quality services while adhering to all applicable legal requirements, market conditions, and customer expectations. PM Experts Inc. is committed to continuously improving its quality management system (QMS) and ensuring compliance with ISO 9001 QMS standards.

II. OUR COMMITMENTS

To meet customer expectations and deliver exceptional service, PM Experts Inc. focuses on:

1. Service Areas:

   • Providing consultation on the development and implementation of project management tools and methodologies.

   • Delivering project management outsourcing services.

   • Offering comprehensive project management training programs.

2. Client and Supplier Relationships:

   • Complying with agreed terms of cooperation with clients and suppliers.

III. PRINCIPLES FOR ACHIEVING QUALITY GOALS

PM Experts Inc. ensures the realization of its quality objectives by adhering to the following principles:

1. Commitment to Excellence:

   • Maintaining a consistently high level of quality in all work and services across all organizational levels.

2. Employee Responsibility:

   • Ensuring all employees are aware of their role in shaping quality and understand their responsibilities in maintaining high standards.

3. Continuous Improvement:

   • Regularly enhancing services and operational processes.

4. Supervision and Monitoring:

   • Conducting strict oversight of service delivery and performance.

5. Ongoing Training:

   • Systematically training employees on requirements related to the company’s quality assurance system.

IV. PROMOTING QUALITY CULTURE

PM Experts Inc. fosters a culture of quality through:

1. Awareness – promoting awareness of quality standards across the organization.

2. Quality Culture – embedding quality as a core organizational value.

3. Employee Participation – encouraging universal and active employee involvement in quality management initiatives.

4. Motivation – motivating employees to achieve quality excellence.

V. RISK AND OPPORTUNITY MANAGEMENT

PM Experts Inc. identifies key stakeholders, analyzes external factors affecting the organization’s operations, and assesses the risks and opportunities relevant to the company’s activities.

VI. EMPLOYEE ACCOUNTABILITY

The Quality Policy is established, accepted, and communicated to all employees. Every team member is expected to:

• Actively implement quality objectives and tasks.

• Fulfill the requirements of the quality management system.

• Strive for continuous improvement of the system.

Employees understand that individual accountability for the quality of their work and full alignment with the company’s policies are essential for achieving the organization’s goals.

VII. CONTINUOUS IMPROVEMENT

PM Experts Inc. employs a creative approach to quality management, emphasizing:

• Innovation in quality practices.

• Regularly updated quality initiatives to meet evolving industry standards.

This policy is binding for all employees and serves as a foundation for the company’s mission to deliver exceptional quality in all its endeavors.

Contact Information: For inquiries or additional information regarding this Quality Policy, please contact: PM Experts Inc. 650 California St, Floor 7, San Francisco, CA 94108, USA. Email: hello@pmexperts.com